Terms & Conditions

Terms & Conditions

for Craftsmen IT LLC

1. Agreement to Terms

Welcome to Craftsmen IT. By accessing or using our website, applications, and technology consulting services, you agree to be bound by these Terms & Conditions. If you do not agree to all terms and conditions stated herein, please do not use our services.

2. Services & Scope

Craftsmen IT provides enterprise software engineering, cloud solutions, cybersecurity architecture, mobile and web application development, and digital transformation consulting. Services are delivered according to agreed Master Services Agreements (MSA) and Statements of Work (SOW).

3. Intellectual Property Rights

All intellectual property rights in the website and materials published on it (including source code, designs, illustrations, brand logos, trademarks, and documentation) are owned by Craftsmen IT or licensed to us. Custom client deliverables are governed by individual project agreements.

4. Acceptable Use

You agree to use our website and platforms only for lawful purposes. You must not knowingly introduce viruses, trojans, worms, or other malicious software, or attempt to gain unauthorized access to our server, network, or database.

5. Confidentiality & Data Protection

We treat all proprietary information and client data with the strictest confidentiality. Any personal information collected through our contact forms or customer portals is handled in compliance with our Privacy Policy and relevant international data privacy regulations.

6. Limitation of Liability

Craftsmen IT endeavors to ensure that all information on this site is accurate and up to date. However, to the extent permitted by law, Craftsmen IT shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.

7. Governing Law & Jurisdiction

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdictions where Craftsmen IT operates (Kingdom of Saudi Arabia and Bangladesh).

8. Contact Us

If you have any questions about these Terms & Conditions, please contact our legal and support team at contact@craftsmenit.com or call +966 59 787 9394.